Privacy Policy

At BabuMosshaii Home Delivery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose and safeguard your information when you use our website or services.

1. Information We Collect

• Full Name
• Mobile Number
• Email Address
• Delivery Address
• Location (only when permission is granted)
• Order History
• Payment Status and Transaction Reference
• Uploaded menu images or PDF files (if provided)
• Device, browser and technical information required for security and analytics

2. How We Use Your Information

• To create and manage your account.
• To process quotations and food orders.
• To verify your identity through OTP.
• To communicate order updates and delivery notifications.
• To process payments and refunds.
• To improve our products and customer experience.
• To prevent fraud and unauthorized activities.
• To comply with legal obligations.

3. Location Information

With your permission, we may collect your location to determine your delivery address, calculate delivery charges and improve delivery accuracy. You can disable location access through your device or browser settings at any time.

4. Payment Information

Payments are processed through secure third-party payment gateways. BabuMosshaii does not store your debit card, credit card, UPI PIN, CVV or internet banking credentials on its servers.

5. Cookies

Our website may use cookies and similar technologies to improve website performance, remember your preferences, maintain login sessions and analyze website traffic.

6. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only when necessary with:

• Delivery partners for order fulfillment.
• Payment gateway providers.
• Government or legal authorities where required by law.
• Technology providers assisting in website operations under confidentiality obligations.

7. Data Security

We implement reasonable administrative, technical and organizational safeguards to protect your information against unauthorized access, misuse, alteration and disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

Your information will be retained only for as long as necessary to provide services, comply with legal requirements, resolve disputes and enforce our agreements.

9. Your Rights

• Access your personal information.
• Update or correct inaccurate information.
• Request deletion of your account, subject to legal and operational requirements.
• Withdraw consent for optional data processing where applicable.

10. Children's Privacy

Our services are intended for individuals who are legally capable of entering into binding agreements. We do not knowingly collect personal information from children without appropriate authorization.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will become effective immediately upon posting the revised version on our website. Continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact BabuMosshaii Home Delivery through the contact details provided on our official website.